Privacy Policy

Effective September 26, 2026. Last updated October 16, 2026.

AllPro Project Management LLC ("AllPro," "we," "us") provides property management and project management for multi-family property owners, condominium associations and homeowners associations (HOAs) in Massachusetts plus nearby Rhode Island, southern New Hampshire and eastern Connecticut, within about 75 miles of Framingham, MA. This policy explains what personal information we collect, how we use it, and who we share it with. It applies to our website, allproprojectmanagement.com, and to our phone calls, emails and text messages. Our iPhone apps have their own privacy policies (see Our iPhone apps below).

What personal information we collect

Contact details: name, phone number, email address and property or service address.
Service details: the work requested, appointment times, photos, notes and messages you send us.
Text message records: your mobile number, your SMS opt-in or opt-out status and the date it was given, and the messages exchanged with us.
Website information: form submissions and basic technical data such as browser type and pages visited. Google Analytics counts visits without cookies until you choose Accept (see Website analytics below); analytics cookies, Google Ads and the Meta Pixel are used only if you allow them. If you allow them and then send us an inquiry, we may also send Meta (Facebook) your IP address, your browser type and a hashed (scrambled) copy of your email address and phone number, so the inquiry can be matched to an ad you clicked. If you decline, none of this is sent.

How we use personal information

To respond to requests and provide proposals, property management and project management services.
To schedule, confirm and remind you of appointments, and to send job updates and account notices.
To reply to your questions by phone, email or text message.
To keep records needed for billing, contracts, legal and tax purposes.

Who we share personal information with

We do not sell or rent personal information. We share it only as needed to do the work you asked for:

Service providers who run our systems for us, such as our phone and texting provider, email provider and web hosting. They may use it only to provide those services to us.
The party that assigned the job, when you are served through a property owner or manager, limited to the details of that job.
Government agencies or others when required by law, such as for permits or a valid legal request.
Analytics and advertising providers (Google and Meta): Google Analytics as described in the Website analytics section below, and Google Ads and Meta only if you allow tracking cookies.

Text messaging (SMS) privacy

SMS consent is not shared with third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS opt-in data are used only to send the messages you agreed to receive. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.

You can opt out of texts at any time by replying STOP. Reply HELP for help. See our SMS Terms & Conditions.

Website analytics (Google Analytics)

We use Google Analytics 4 to measure aggregate traffic on this website: which pages are visited, how visitors reach us (for example from a search or an ad), roughly where in the world they are, and what kind of device and browser they use. It works at two levels.

Before you choose, and if you decline: Google Analytics runs without cookies. Each page view sends Google the page address (we pass on only the page path and the campaign tags utm_source, utm_medium, utm_campaign, utm_term, utm_content and gclid, never any other part of a web address), the page that referred you, your browser and device type, and your IP address, from which Google derives a coarse location (such as city or region). Google says it does not log or store IP addresses for Google Analytics 4. Nothing is stored in your browser, so a return visit cannot be linked to an earlier one. Clicks on our phone number, taps on links to the resident portal and a submitted inquiry are also counted as events at this level. Those events carry only broad labels (where on the page the link was, the service category and the type of customer), never your name, phone number, email address, message or town, and not a web address.

If you choose Accept: Google Analytics also sets analytics cookies in your browser (named _ga and _ga_ followed by an ID) so it can recognise a returning browser and report more accurately where visitors come from. The same events are counted with the same labels. Our own "quote form started" event is sent only after you accept.

At both levels we do not send names, email addresses, phone numbers or anything you type into our forms to Google Analytics, and Google signals and ad personalization are always turned off for it. Advertising storage, advertising user data and ad personalization are denied at both levels, and for Google, choosing Accept switches on analytics cookies only. We use the reports only to see how the site is used, not to identify individuals.

To opt out: choose Decline on the banner (analytics then stays cookieless), or clear this site's data in your browser so the banner asks again and then choose Decline; block cookies in your browser settings; or install Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout, which stops Google Analytics from collecting data from your browser at either level. Google's own description of how it handles this data is at policies.google.com/technologies/partner-sites.

Our iPhone apps

This policy covers our website. The AllPro Property app and the AllPro Dispatch app have their own privacy policies: AllPro Property privacy policy and AllPro Dispatch privacy policy.

How we protect and keep information

We keep personal information on secured systems with limited access, and keep it only as long as needed for the purposes above or as required by law.

Your choices

You may ask to see, correct or delete your personal information, or stop receiving messages, by emailing daniel@allproprojectmanagement.com or calling 774-686-2660.

Changes

We may update this policy. The effective date above shows the latest version.

Contact us

AllPro Project Management LLC
500 Cummings Center, Suite 6500A, Beverly, MA 01915
774-686-2660 · daniel@allproprojectmanagement.com